We recognise that trading agreement between two parties further away; connecting through our platform need to be secured. Especially when it involves payment for items sold and purchased, including for services provided. That is why we take seriously the wellbeing and money payment of the users. The trust which bind the buying and selling is protected by our Wiretight Money protection designed for good flow of virtual communication and to allow both parties involve in trade agreement, making payment to feel protected and can lay claim in the case their satisfaction is not being met.
What is Wire-tight Money protection?
It is simply the money back guarantee protection for buyers and sellers who use our classified ads trading platform. We thoughtfully designed the policy to be triggered at the time users (buyer or seller) making payment either in part or full for an item or service bought or sold on any of Wirecost E-marketsquare.
The payer will have to accept the wiretight policy for protection and guarantee refund should trade agreement fails. And that means, our reputable third party payment processing company (like Paypal and Stripe) will process the payment according to instruction of the payer to withhold it. Which will be released after the payer (buyer) gives satisfactory review and feedback on the usability of item received.
Hence, the WIretight Policy details as follows:
-All payment made in part or full towards an item sold or service is highly recommended to be done through our secure, fast and trusted payment gateway to protect and guarantee you receive the value in return for what you pay for.
-A trade agreement is completed when a buyer and advertiser/seller agree on a price and payment is made.
- We run a classified ad market hub that provides many facilities for our users to communicate and connect easily and quick; to either sell or buy. This is to help buyer and seller relate better and agree on trade but not intended for user to connect outside the platform. We strongly advice against taking trading out of the platform. By doing so, might leave user vulnerable and unprotected in case the items or service paid for do not match the description by the seller or advertiser.
- We implore users to complete their payment and trading agreement on the platform and allow the wiretight money back protection to secure their trade trust and enjoy best user experience on our platform.
-Wiretight money protection fulfilment? This is when a payer (buyer) is not satisfied with the item or service received, and the seller or advertiser can not resolve the value discrepancy with the buyer. Within 5 business days, where we will have to refund or reverse the payment to the payer.
-Any payment made through our secured payment gateway will attract protection fee of £1. Do you know we actually award redeemable point whenever a trade agreement is complete by making payment on our platform. Points rewards to the parties involve in the trade that to be use to make payment for many of our services and enjoy the ease experience of trading on Wirecost.
- The wiretight protection fee is refundable whenever protection fulfilment is triggered. Both the payment for the item and the Wiretight protection fee will be refunded.
Please contact us for any further enquiries on the WIretight Protection Policy. You can do so by submitting the contact form below and we will get back to you within 24 hours.
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